Last updated: November 2025

At LOVYMI (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.lovymi.com (the “Site”)By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

LOVYMI Address: 30 N Gould St, Sheridan, WY 82801, USA

Email: support@lovymi.com

We operate as an international e-commerce brand shipping to Europe and worldwide.

2. Personal Data We Collect

We collect the following categories of information:

A. Information you provide directly

• Name
  
• Billing and shipping address
  
• Email address
  
• Phone number (if provided)
  
• Payment information (processed securely via Stripe/Apple Pay)
  
• Order details and purchase history
  
• Customer support messages
  

B. Automatically collected information

When visiting our Site, we may collect:

• IP address
  
• Device information (browser type, operating system, etc.)
  
• Cookies and tracking pixels (Shopify default only)
  
• Pages viewed, time on site, and actions taken
  
• Referral URLs
  

C. Cookies

We use essential cookies for:

• Website functionality
  
• Checkout and payment
  
• Analytics (via Shopify’s built-in system)
  

We do not use invasive third-party trackers.

3. How We Use Your Information

Your data is used to:

• Process and fulfill your orders
• Provide shipping updates and tracking information
  
• Communicate with you regarding support or inquiries
  
• Improve the performance of our website
  
• Detect and prevent fraud
  
• Comply with legal obligations
  
• Provide optional marketing communications (only if you opt in)
  We do not sell or rent your personal data.

4. Payment Processing

Payments on LOVYMI are processed by:

• Stripe
  
• Apple Pay
  
• Major credit & debit cards
  Payment details (card numbers, bank data) are not stored on our servers. All financial info is encrypted and processed directly by our payment providers.

5. Shipping & Order Fulfillment

We work with trusted logistics partners to deliver your orders securely.

Our main carrier is:FedEx

We share only the necessary data with carriers:

• Name
  
• Shipping address
  
• Phone number (if required)
  
• Order reference
  This is strictly for order delivery purposes.

6. Data Storage & Security

We use Shopify’s secure hosting infrastructure. Your data is stored using:

• Encrypted servers
  
• Access control policies
  
• Secure data centers
  We take reasonable technical measures to prevent:

• Loss
  
• Misuse
  
• Unauthorized access
  
• Alteration or disclosure

7. Sharing of Personal Data

We only share data with:

• Shopify (store hosting & checkout)
  
• FedEx (delivery)
  
• Payment processors (Stripe, Apple Pay)
  
• Fraud prevention tools (Shopify default)
  
• Legal authorities (only when required)
  We never sell, trade, or disclose data to third-party marketers.

8. International Data Transfers

Because our company is based in the USA and our customers are in Europe, your data may be transferred outside the EU.

We ensure compliance using:

• Shopify GDPR commitments
  
• Standard Contractual Clauses (SCCs)
  

9. Your GDPR Rights (EU Customers)

You have the right to:

• Access your personal data
  
• Request correction
  
• Request deletion (“right to be forgotten”)
  
• Restrict processing
  
• Object to processing
  
• Request data portability
  
• Withdraw consent (for marketing)
  To exercise these rights, contact: support@lovymi.com

We respond within 30 days.

10. Email Marketing

You will only receive marketing emails if you:

• Opt in during checkout, or
  
• Subscribe manually
  
• You can unsubscribe anytime.

11. Data Retention

We keep your data as long as necessary to:

• Fulfill your order
  
• Provide support
  
• Comply with legal/accounting obligations
  
• Prevent fraud
  You may request deletion at any time (unless legally restricted).

12. Children’s Privacy

Our website is not intended for individuals under 16 years old.

We do not knowingly collect data from minors.

13. Changes to This Policy

We may update this Privacy Policy as necessary.

Changes will be posted here with a new “Last Updated” date.

14. Contact Us For privacy-related questions:

Email: support@lovymi.com

Website: www.lovymi.com